NBBIT Email Documentation

Setting up SMTP Authentication:

THESE INSTRUCTIONS ARE FOR NBBIT-HOSTED POP ACCOUNTS ONLY!
IF YOU ARE UNSURE - CONTACT YOUR IT ADMINISTRATOR
OR CALL OUR OFFICE AT 800-841-5849

Effective March 2010, all NBBIT email users should configure their local email client to use SMTP authentication. The benefits of SMTP authentication include reducing email abuse, protecting the transfer of email messages, and addressing the concerns of Internet Service Providers (ISPs) who filter or disallow unauthenticated SMTP traffic.

While this is an easy process, if you would prefer to have me make these changes, free of any charge, please contact me immediately, and we will be happy to setup a day/time to remote into your computer(s) and update these settings.    (Contact scott@nbbit.com  or  call 573.635.3893)

If you’d like to make these changes yourself, we have provided instructions below.

OUTLOOK 2010/2007/2003

OUTLOOK 2000 / OUTLOOK EXPRESS

EUDORA

MAC MAIL / APPLE MAIL

iOS DEVICES (iPhone/iPad)

OUTLOOK 2010/2007/2003
  1. Start Microsoft Outlook 2003/2007. From the menu, select Tools, then Account Settings. Click once on the appropriate email account from the Mail tab. Select Properties. From the account properties dialog box, click the MORE SETTINGS button.

  2. Then click on the OUTGOING SERVER. Put a check in the box for "My server requires authentication".  Make sure "Use same settings as my incoming mail server" is selected. Press "OK".



  3. Click OK.

  4. Click Next.

  5. Click Finish.

 

 

OUTLOOK 2000 / OUTLOOK EXPRESS

To set up SMTP authentication, follow these steps:

  1. On the Tools menu, click Accounts.
    Screen Shot

  2. Click the e-mail account, and then click Properties..

    Screen Shot


  3. Under the SERVERS tab, in the OUTGOING MAIL SERVER section, click My Server Requires Authentication.



  4. Click on the Settings button and confirm that the "Use Same Settings..." radiobutton is selected.



  5. Click OK. And then APPLY and OK to close out of all dialog boxes.


EUDORA

In Eudora:
Open Eudora, pull down the Tools menu and select "Options..." to display the Options window. Select the "Getting Started" category on the left-hand side. Select the "Allow authentication" checkbox and click "OK".

Alternate versions of Eudora may have the "Allow Authentication" checkbox under the SENDING MAIL category.

 

APPLE MAIL / MAC MAIL

In Apple Mail:
Open Apple Mail. Click on the "Mail" menu in the top menubar. Click on Preferences, Click on Accounts. Click on the account that you want to modify. Click on Account Information. Click on the "Server Settings..." button. In the pulldown list next to "Authentication:", select "Password". Enter your username and email password (the same ones you use to retreive your POP or IMAP email). Click on OK. Close the Preferences window by clicking on the X in the upper left hand corner of the window.

Mac Mail 10.x
Click on the “Mail” menu.  Click on “Preferences”.  In the Accounts section of the window which opens up, select the user account and click the “Edit” button to the right of the Description window. A new window will appear. Click on Options below “Outgoing Mail Server”.  Next to Authentication, select “Password”. The username will be your email address, and password will be your email password.

iOS DEVICES

Step 1

  • Select 'Settings' from the home page
  • Scroll down and Select 'Mail, Contacts, Calendars'.

Step 2

  • Select the your NBBIT-hosted email account to modify it.

Step 3

  • Scroll down to 'Outgoing Mail Server' and click 'SMTP'.

Step 4

  • Click on the 'Primary Server'.

Step 5

  • Make sure the slider is 'On' and enter your email server address (as supplied to by NBBIT).
  • Enter your username and password (as supplied to you by NBBIT).
  • Change 'Use SSL' to off.

Step 6

  • Click on 'Authentication' and select "Password"' - then go back to the previous screen.

Step 7

  • Click on the 'Server Port' and change to port 25.

Step 8

  • Confirm and return back to the main 'Settings' page.
  • All Done!

 

 

If you need further assistance, call 800.841.5849 or email info@nbbit.com


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